Optimize Your UX and Convert More Trials
Want to win more customers? Increase adoption? The Canary UX team will run a comprehensive review of your product's first-time user experience.
We'll deliver a personalized assessment with insights, scoring, and suggestions for optimizing your product's onboarding experience.
Schedule a 30 minute call and let's chat!
Want to win more customers? Increase adoption? The Canary UX team will run a comprehensive review of your product's first-time user experience.
We'll deliver a personalized assessment with insights, scoring, and suggestions for optimizing your product's onboarding experience.
Schedule a 30 minute call and let's chat!
John has spent over twelve years in Product Management leadership positions with a focus on optimizing the user experience to meet the strategic vision of the organizations he's served.
A couple of success stories:
At Intuit, he helped rebuild a new customer experience for the Quickbase product from the ground up.
At SugarCRM, John rebuilt the entire first-time user experience and increased adoption by 10%.
Why Canary UX?
Happy Clients
"Once we saw the results, we couldn't unsee them. We now consider these results an urgent matter for our company."
- Kerri, Founder/CPO
What is the UX Assessment?
Summary Overview
We conduct a comprehensive UX assessment in which we play the role of customer/user/prospect and experience the product as they would, aligning to their objectives and needs.
Granular Scoring
How intuitive is the product? Are you getting your end user to value as quickly as they expect? What does the experience say about the credibility of your brand? We take a magnifying glass to these areas and others in our assessment.
Detail and Recommendations
We don't just call out problems, we identify insights and suggestions that you and your team can act on immediately to build a world-class experience.
Recommendation Mapping
Each recommendation is charted across implementation effort and UX impact, allowing the team to quickly take action on the highest ROI items.
How does it work?
Discovery Call
Meet with us for 45-60 minutes to discuss your product, business, workflow, persona for this workflow and the objectives behind the UX.
Provide Access
Provide our team the necessary access (if relevant) to work through the assessment.
Conduct Evaluation
The team will work on the experience, mapping out steps, making notes and ultimately formulating the assessment.
Review Results
Reconvene to review the results, recommendations and answer any questions the team might have. Note: You will be provided the assessment before this meeting.